Dahlia Tuber Ordering & Shipping​

We love these flowers as much as you do. We carefully inspect and pack our tubers so they arrive ready for your care and next season’s garden.

November 30 Soft Opening Sale

Each fall, we dig up our dahlia clumps and divide them into individual tubers. The November 30 sale will include as many of our 1,000+ varieties as we can prepare by opening day. Our goal is to have at least 300 varieties to choose from.

We recommend shopping each sale. If a variety sells out in November, it may not return for the January 31 Main Sale. We automatically combine eligible orders that haven’t shipped when the customer name, shipping address, and selected shipping week match.

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Before You Order

• ​Select your preferred shipping week at checkout.

• Check your name, shipping address, and shipping-week selection carefully.

• Shipping charges are calculated based on your order and destination.

• Available shipping options include UPS Ground, USPS Ground Advantage, and USPS Priority Mail.

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When Your Tubers Will Ship

Choose your preferred shipping week at checkout. We offer:

• 2026: Week of December 14.

• 2027: Weeks of January 11, February 22, March 8, March 22, April 5, April 19, May 3, and May 17.

Your tubers will ship during your selected week. Carrier delivery estimates refer to travel time after your package ships.

We may hold shipments during unsafe weather. If your shipment is delayed, we will notify you.

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Heat Packs & Winter Shipping

We include complimentary heat packs with December–March shipments when the weather at our farm in Northeast Wisconsin requires them for safe shipment. During unusually warm spells, we may ship without a heat pack.

We do not monitor weather conditions at customers’ locations. If you are concerned about freezing temperatures during transit or at your destination, please select a spring shipping week at checkout.

Heat packs cannot guarantee protection against freezing. We are not responsible for tubers that freeze during transit or after delivery once they have safely left our farm.

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Combined Shipping—No Request Needed

We automatically combine eligible, unshipped dahlia tuber orders when all three of these details match:

• Customer name

• Shipping address

• Shipping week selected at checkout

Use the same details on each order. There is no need to email us or request combined shipping.

Shipping is charged separately at each checkout. Once we pack your combined order, we will refund any shipping savings. Larger orders may require a larger box or multiple packages, so combining orders may not always result in a refund.

Orders with different customer names, shipping addresses, or selected shipping weeks will ship separately.

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Our Tuber Guarantee

We guarantee healthy, true-to-name tubers with at least one viable eye when shipped.

Tubers vary in size and shape. Larger tubers may be trimmed for packing; this does not affect their viability.

Because we grow and store our dahlias in Northeast Wisconsin, tubers shipped December through March may be dormant. You may not see an eye when your tuber arrives during these months—this is normal. A viable eye can remain small and difficult to see until the tuber begins to wake up.

Some varieties take up to six weeks to sprout after planting.

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Check Your Order When It Arrives

Unpack and inspect your tubers promptly. Please contact us within five days of delivery about damage, missing items, incorrect varieties, or other issues apparent upon arrival. Include clear photos of any tuber condition concerns so we can assess the issue.

Not seeing an eye upon arrival is not, by itself, a reason for a refund. Your tuber may be dormant, especially during December–March shipments, and a viable eye may not yet be visible. Some varieties take up to six weeks to sprout after planting.

We may require you to return your order before issuing a refund. Please contact us before sending anything back so we can provide return instructions.

The five-day reporting period applies to issues that can be identified upon arrival.

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Cancellations & Refunds

All sales are final. We do not accept customer-requested cancellations or returns after an order is placed.

This policy does not prevent shipping-savings refunds for combined orders or claims covered by our tuber guarantee. Any return required to assess a guarantee claim must be arranged with us in advance.

If crop failure, damage, or another unforeseen issue prevents us from fulfilling an item, we will refund that item in full.

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Caring for Your Tubers

​Until you are ready to plant, store your tubers at 45–55°F and protect them from freezing.

Our guarantee does not cover losses caused by improper storage, planting conditions, weather, pests, or disease that develops after delivery.

Potting up early or taking cuttings is done at your own risk. We do not provide refunds or replacements for losses resulting from these practices.

Thank you for growing with Petal!