Petal FAQs
🌸 PETAL, A FLOWER FARM
Petal, a Flower Farm has three main areas of our business:
Event Floral — Year-Round
Wedding, shower, party and event flowers, including bouquets, centerpieces, petite arrangements, DIY flowers and other custom floral designs. Event floral is available year-round and is not limited to our farm’s growing season.
Everyday Floristry, Farm Stands & Grab-N-Go — Seasonal, June–September
Fresh bouquets and arrangements for birthdays, anniversaries, sympathy, thank-yous and everyday moments are available during our normal flower season. During the height of the season, we may also stock our home farm stand with grab-and-go floral arrangements and can be found at pop-up farm stands at local businesses.
Everyday floristry generally pauses during the off-season, although we may occasionally offer special holiday floral.
Dahlia Tubers — Seasonal Online Sale, November–Spring
We grow hundreds of dahlia varieties and sell tubers for shipping nationwide. Our annual tuber sale opens in November, and customers can choose from early or standard shipping options during our January–April shipping season.
📍 GENERAL INFORMATION & CONTACTING PETAL
How do I contact Petal?
The easiest way to reach us is by text, email or our website contact form.
Our Google phone number is TEXT ONLY — we are not available for incoming phone calls. Please send us a text and we’ll respond as soon as we can.
Text: (920) 358-0208
Email: support@petal-flowerfarm.com
Contact Form: https://www.petal-flowerfarm.com/contact-us
Wedding + Event Floral: https://www.petal-flowerfarm.com/weddingsfloral
Where are you located?
Petal, a Flower Farm is located in north Appleton, Wisconsin, in the Fox Valley area of northeast Wisconsin.
Farm Address:
W3938 Mackville Rd
Appleton, WI 54913
Can I visit the farm?
Our flower farm is also our family home and is not open to the public for general drop-in visits.
During the height of the season, we may have grab-and-go floral arrangements available at our home farm stand, but availability varies.
Before making a trip, please check our social media for a current farm stand announcement or message us to confirm availability.
If you have placed an order, please visit during your scheduled pickup time.
Where do I pick up an order?
Pickup instructions and the exact pickup location are provided with your order.
Because the farm is private property, please visit during your scheduled pickup time unless the home farm stand has been announced as open for grab-and-go shopping.
💐 EVENT FLORAL — YEAR-ROUND
Do you offer wedding and event flowers year-round?
Yes! Our wedding and event floral services are available year-round.
During our growing season, we use as many flowers from our own farm as possible. Outside of our growing season, we source beautiful flowers so we can design for events in every season.
What kinds of events do you design flowers for?
We design flowers for:
• Weddings
• Bridal and baby showers
• Engagement parties
• Anniversaries
• Celebrations of life
• Corporate events
• Parties and other gatherings
Our style is garden-inspired, abundant and a little wild.
What event floral can I order?
Our offerings may include:
• Bridal and bridesmaid bouquets
• Boutonnieres and corsages
• Centerpieces
• Petite arrangements
• Bud-vase-style flowers
• Statement arrangements
• Bouquet bars
• DIY flower and greenery bunches
Availability varies depending on the event and season. We offer transparent pricing and photos of many of our options directly on our website.
Do you offer full-service wedding installation?
We offer wedding and event floral with pickup or delivery options.
We do not specialize in large-scale floral installations. Instead, we focus on beautiful designs that arrive ready for you, your coordinator or your venue team to easily place or install.
Whenever possible, we also encourage couples to repurpose arrangements throughout the event — for example, moving ceremony flowers to the head table or reception space.
Can I request specific flowers or colors?
Absolutely. We love working from your color palette, inspiration photos and overall vision.
Because flowers are seasonal agricultural products, we cannot guarantee every specific flower variety. We design toward your requested look while using the most beautiful flowers available.
Preferences are always welcome — and it never hurts to ask!
How do I reserve my event date?
For most event floral orders, your date is reserved once you approve your quote and pay the 50% deposit.
The remaining 50% balance is due 30 days before your event.
We can continue to make adjustments to your floral order as your plans develop, with final details confirmed before your event.
Do you offer DIY wedding or event flowers?
Yes! Rather than one-size-fits-all DIY buckets, we offer flower and greenery bunches that allow you to build exactly what you need.
Options may include focal flowers, filler and accent flowers, Italian ruscus, silver dollar eucalyptus, baby’s breath, hydrangeas and other seasonal offerings.
Our product descriptions include stem counts and bouquet-yield guidance to help you determine how much to order.
🌼 EVERYDAY FLORISTRY, FARM STANDS & GRAB-N-GO
Can I order flowers for birthdays, anniversaries or other everyday occasions?
Yes! During our normal flower season, we offer fresh bouquets and arrangements for birthdays, anniversaries, sympathy, congratulations, thank-yous and just-because flowers.
Are everyday flowers available year-round?
No. Our everyday floristry is seasonal and generally follows our June through September flower season.
During the off-season, we may occasionally offer limited holiday floral. These special offerings are announced separately.
Can I stop by the farm to buy flowers?
Sometimes!
During the height of our flower season, we may stock our home farm stand with grab-and-go floral arrangements.
However, the stand is not guaranteed to be stocked every day.
🌸 Before coming out, please check our social media for current availability or message us to confirm.
Because our farm is also our family home, we ask that visitors come only when the stand has been announced as open or when they have a scheduled pickup.
What is the difference between ordering online and buying grab-and-go flowers?
Online orders are designed specifically for your order and can be scheduled for pickup or delivery when available.
Grab-and-go flowers are ready-made seasonal arrangements available first-come, first-served whenever the farm stand is stocked.
Where can I find your farm stands and grab-and-go flowers?
We may offer grab-and-go flowers at our home farm stand as well as pop-up flower stands at local businesses throughout the season.
Please check our social media for current locations, hours and availability before making a trip.
Are your flowers grown on your farm?
During our growing season, we use our own farm-grown flowers as much as possible.
We grow a wide range of seasonal blooms, including dahlias and specialty cut flowers. When needed, we may supplement with beautiful flowers sourced from other growers or floral suppliers.
Can I choose the exact flowers in my bouquet?
Our everyday flowers are generally grower’s choice.
You are welcome to share color preferences, the occasion or any special requests, and we will design something beautiful using the freshest flowers available.
Specific varieties cannot always be guaranteed — but it never hurts to ask!
Do you offer flower subscriptions?
Yes!
Subscription options may vary from year to year, so check our website and social media for current offerings.
Do you deliver flowers?
Local delivery is available for many orders within our service area, generally within 10 miles of Appleton, Wisconsin.
Delivery availability and fees depend on the location and date.
Are your flowers organic or pesticide-free?
We use natural pest deterrents and organic growing practices whenever possible, with a strong focus on healthy soil, pollinators and the overall farm ecosystem.
We are not certified organic, so we do not label our flowers as certified organic or completely pesticide-free. If a crop needs additional treatment, we make those decisions carefully and use the most targeted approach possible.
How do I care for my flowers once I receive them?
Keep your flowers cool and out of direct sunlight, heat and drafts, and make sure they always have plenty of fresh, clean water.
For loose stems or DIY flowers:
• Use clean snips to trim the stems before placing them in water
• Remove foliage that would sit below the water line
• Refresh the water regularly
• Recut stems every few days for the best vase life
For arranged flowers, check the water level daily and add fresh water as needed. Some flowers are especially thirsty, so keeping the vessel full is one of the most important things you can do.
Flowers are a fresh, perishable product, and vase life will vary by variety and environmental conditions.
🌸 DAHLIA TUBERS — NATIONWIDE SHIPPING
Do you sell dahlia tubers?
Yes! We grow hundreds of dahlia varieties and offer tubers through our seasonal online dahlia shop.
Tubers are available for shipping nationwide within the United States.
When does the dahlia tuber sale open?
Our annual dahlia tuber sale opens in November and remains open through spring while supplies last.
When do you ship dahlia tubers?
We ship dahlia tubers January through April.
Shipping timing depends on the shipping option selected at checkout and our seasonal schedule.
Do you offer early shipping?
Yes!
Early shipping is available as an option for customers who would like their tubers sooner in the shipping season.
Standard shipping is also available, with orders continuing to ship through April.
Can I preview your dahlia varieties before the sale opens?
Yes! Our online dahlia catalog remains available so you can browse hundreds of varieties and start building your wish list before the sale opens.
Browse Dahlia Tubers:
https://www.petal-flowerfarm.com/category/dahlia-tubers
Do you combine shipping if I place more than one order?
Yes, as long as your order has not already shipped.
What is your dahlia tuber guarantee?
We guarantee that your dahlia tubers will arrive healthy, true to the variety ordered and ready to grow.
🌱 Your tubers may arrive dormant — and that is completely normal.
Dahlia tubers are often still dormant when they arrive, especially with early-season shipping. This means they may not have visible sprouts yet.
A tuber does not need to be actively sprouting when shipped in order to be healthy and viable.
Please inspect your tubers when they arrive. If you believe there is a problem, contact us promptly and include clear photos so we can review the issue with you.
Because dahlias are living plant material, we cannot guarantee successful growth after planting. Growing conditions, weather, storage, soil, watering, pests, disease and care after delivery are outside of our control.
Our guarantee applies to the condition and identity of the tuber when received, not whether it has already sprouted or how it performs throughout the growing season.